Something you can do to grow you pre-booking is take a look at your book the night before, or get to the salon early and look over your day. Make a 2-3 visit plan with each guest that is in your book. This way when your guest arrives you will already have pre loaded Ideas for this visit and future visits. You will be surprised how impressed they will get that you were thinking of them in advance. If you get your guest excited about coming in on their next visit then they are sure to pre-book with you. Give your guest a reason to come back.